Technology Training

Digital Dealer - Technology Training By Sandi Jerome There are four primary learning styles: visual, auditory, read-write, and kinesthetic.  A visual learner typically is a fast-talker who likes to interrupt and needs to see things visually – or hear things that brings up a visual image.  An example of this would be a sales manager.  This … Continue reading Technology Training

What is an Open DMS?

Digital Dealer – Sandi Jerome “In real open source, you have the right to control your own destiny.” Linus Torvalds There has been a lot of discussion lately about whether or not a DMS is considered to be “open” or not.  To make the first clarification, there are a few types of “open” in our … Continue reading What is an Open DMS?

Is your DMS going Paperless?

Digital Dealer - Sandi Jerome “Is your DMS system dooming you for disaster during an audit?” They say that the best description of a tax auditor is someone who arrives after the battle and shoots all the wounded.  I’ve been through some rough tax audits for my clients, but the worse was after a controller quit.  … Continue reading Is your DMS going Paperless?

Your DMS and Technology Tasks

Digital Dealer - Sandi Jerome “How can I make sure everyone is doing their job?” I was once working late at night in the accounting office as a consultant on their DMS computer and needed a pen to write down an error message.  I opened one of the desk drawers and found a large stack … Continue reading Your DMS and Technology Tasks

DMS Technology – What is your Platform?

Digital Dealer - Sandi Jerome  “The younger generation of users demands modern applications…” A political platform is like the 2nd verse of the Star Spangled Banner; everyone knows it's there, but nobody knows the words.  We could say the same for DMS technology.  What is your DMS’s platform? Dealers are often kept in the dark … Continue reading DMS Technology – What is your Platform?

 DMS Management Made Easy

Digital Dealer - Sandi Jerome Management expert Peter Drucker once said, “Most of what we call management consists of making it difficult for people to get their work done. “  Are you spending too much time trying to manage your technology and not enough time getting your work done?  At the Digital Dealer 21 Conference … Continue reading  DMS Management Made Easy

Your DMS and Data Diets

Digital Dealer -  Sandi Jerome  “No matter what DMS you have, it is a complicated beast. " Why spend thousands trying to get a new customer instead of retaining the ones you already have? This is the reasoning behind CRM and Equity Mining software.  You could apply the same logic to your technology expense.  Typically a … Continue reading Your DMS and Data Diets

DMS Systems and Windows 10

Digital Dealer - Sandi Jerome “To improve is to change; to be perfect is to change often.”  Winston Churchill I was recently asked if a dealership should upgrade their computers to Windows 10.  When it comes to change, it is human nature to avoid change.  But a stronger motivation is the offer from Microsoft to … Continue reading DMS Systems and Windows 10

DMS Reports with Intelligence

Digital Dealer -  Sandi Jerome “Having to work a Heat Sheet daily instead of weekly or monthly to get your cash quicker is not productive.” John F. Kennedy once said, “I don't think the intelligence reports are all that hot. Some days I get more out of the New York Times.”  You might feel that way … Continue reading DMS Reports with Intelligence

A Great Salesperson

Digital Dealer -  Sandi Jerome My uncle was one of the greatest salespeople that I ever met.  He sold appliances and was exceptional at his job because he owned a utility trailer.   This was during the 1970s when people bought a new appliance because the old one broke down and not because they wanted matching … Continue reading A Great Salesperson