Technology Training

Digital Dealer - Technology Training By Sandi Jerome There are four primary learning styles: visual, auditory, read-write, and kinesthetic.  A visual learner typically is a fast-talker who likes to interrupt and needs to see things visually – or hear things that brings up a visual image.  An example of this would be a sales manager.  This … Continue reading Technology Training

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What is an Open DMS?

Digital Dealer – Sandi Jerome “In real open source, you have the right to control your own destiny.” Linus Torvalds There has been a lot of discussion lately about whether or not a DMS is considered to be “open” or not.  To make the first clarification, there are a few types of “open” in our … Continue reading What is an Open DMS?

Your DMS and Gross Profit Metrics

Digital Dealer – Sandi Jerome “Doesn’t it make more sense to treat repair orders like car deals and measure the gross profit per repair order" Management thinker Peter Drucker is often quoted as saying that "you can't manage what you can't measure."  DMS systems are different than standard ERP or accounting software by the way … Continue reading Your DMS and Gross Profit Metrics

What is under your hood?

I once worked at a Mack Truck dealership where buyers were encouraged order a “Gold Bulldog” Mack. A Mack truck with a gold-plated bulldog means that the entire truck is made of Mack components.  According to my experts, having the strong Mack engine makes all the difference in the truck’s performance. The database is the … Continue reading What is under your hood?

DMS and Invoicing

You may not be able to decipher a doctor's prescription, but the bill is always computerized. Why?  They want to get paid.  Your DMS invoicing system has the same objective; it enables your customer to have the information they need to pay you and ensures that your employees get the information they need to help … Continue reading DMS and Invoicing