Getting More from your DMS DOC

Digital Dealer - Sandi Jerome “It can be frustrating to look at the expenses and deductions on your DOC because many of them don’t happen until the end of the month, but smaller variances will stand out on a daily basis.” The DOC – or Daily Operating Control is a DMS report that is rather … Continue reading Getting More from your DMS DOC

Your DMS and Recalls

Digital Dealer-Sandi Jerome  “By completing the recall while the vehicle is still on the lot or in your shop means more profit.” Last year was a record year for recalls; over 50 million vehicles had recalls with over 900 different campaigns.  This was the third year in a row that recalls topped 50 million vehicles.  … Continue reading Your DMS and Recalls

What is an Open DMS?

Digital Dealer – Sandi Jerome “In real open source, you have the right to control your own destiny.” Linus Torvalds There has been a lot of discussion lately about whether or not a DMS is considered to be “open” or not.  To make the first clarification, there are a few types of “open” in our … Continue reading What is an Open DMS?

Is your DMS going Paperless?

Digital Dealer - Sandi Jerome “Is your DMS system dooming you for disaster during an audit?” They say that the best description of a tax auditor is someone who arrives after the battle and shoots all the wounded.  I’ve been through some rough tax audits for my clients, but the worse was after a controller quit.  … Continue reading Is your DMS going Paperless?

DMS and Profit Accounting

Digital Dealer – Sandi Jerome “Office Managers and Controllers need to become part of the operational team and a true contributor to profit.” According to Warren Buffet, “Application and improvement of some modern accounting and financial techniques are fundamentally changing the company’s ability to make a profit.”  Can you consider your DMS a modern accounting … Continue reading DMS and Profit Accounting

DMS Technology – What is your Platform?

Digital Dealer - Sandi Jerome  “The younger generation of users demands modern applications…” A political platform is like the 2nd verse of the Star Spangled Banner; everyone knows it's there, but nobody knows the words.  We could say the same for DMS technology.  What is your DMS’s platform? Dealers are often kept in the dark … Continue reading DMS Technology – What is your Platform?

Are you being Proactive with your DMS?

Digital Dealer – Sandi Jerome  “There are many ways your DMS can be proactive instead of reactive”   If you were standing in front of a house on fire and there was a hose and hydrant, everyone would say that the solution to the problem is to connect the hose and put out the fire.  What … Continue reading Are you being Proactive with your DMS?

DMS Systems and Windows 10

Digital Dealer - Sandi Jerome “To improve is to change; to be perfect is to change often.”  Winston Churchill I was recently asked if a dealership should upgrade their computers to Windows 10.  When it comes to change, it is human nature to avoid change.  But a stronger motivation is the offer from Microsoft to … Continue reading DMS Systems and Windows 10

Three Rules for Integration

Digital Dealer – Sandi Jerome “If an integrator has access to the databases in your CRM or DMS, can they use that data to accumulate more customers and then resell them to other dealers?” A computer lets you make more mistakes faster than any invention in human history.   During my years of consulting, I discovered … Continue reading Three Rules for Integration

What is under your hood?

I once worked at a Mack Truck dealership where buyers were encouraged order a “Gold Bulldog” Mack. A Mack truck with a gold-plated bulldog means that the entire truck is made of Mack components.  According to my experts, having the strong Mack engine makes all the difference in the truck’s performance. The database is the … Continue reading What is under your hood?