Technology Training

Digital Dealer - Technology Training By Sandi Jerome There are four primary learning styles: visual, auditory, read-write, and kinesthetic.  A visual learner typically is a fast-talker who likes to interrupt and needs to see things visually – or hear things that brings up a visual image.  An example of this would be a sales manager.  This … Continue reading Technology Training

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Getting More from your DMS DOC

Digital Dealer - Sandi Jerome “It can be frustrating to look at the expenses and deductions on your DOC because many of them don’t happen until the end of the month, but smaller variances will stand out on a daily basis.” The DOC – or Daily Operating Control is a DMS report that is rather … Continue reading Getting More from your DMS DOC

Your DMS and Recalls

Digital Dealer-Sandi Jerome  “By completing the recall while the vehicle is still on the lot or in your shop means more profit.” Last year was a record year for recalls; over 50 million vehicles had recalls with over 900 different campaigns.  This was the third year in a row that recalls topped 50 million vehicles.  … Continue reading Your DMS and Recalls

What to do if Your DMS is Sold

Digital Dealer -  Sandi Jerome  “You need a backup DMS selected years before you might be forced into a difficult contract at the last moment.” Chinese philosopher Lao Tzu said, “If you do not change direction, you may end up where you are heading.”  For many dealerships on the Auto/Mate DMS, they are heading towards being … Continue reading What to do if Your DMS is Sold

Information Hiding in your DMS

Digital Dealer- Sandi Jerome  “During the past few years, dealerships have purchased billions of dollars in technology, but are you getting the information you need?” Peter Drucker once said, “We’ve spent the last 30 years focusing on the T in IT, and we’ll spend the next 30 years focusing on the I.”  Information gives us the … Continue reading Information Hiding in your DMS